For everyone
Interface first
Large cards, clear categories, ingredients and price. The user answers short questions and chooses at their own pace.
- Large cards
- Clear categories
- Ingredients and price
- Fast ordering without waiting for a kiosk
Universal mobile ordering
Səssiz SifarişOrdering from your phone, accessible to everyone.
Səssiz Sifariş: “Silent Order” in Azerbaijani
A QR code lets people choose their order calmly on their own phone, without occupying a kiosk. After choosing a language, they leave a phone number or email for an electronic receipt.
The voice AI is only for blind users. Everyone else uses the standard interface.
- QR
- Language
- Phone/Email
- Questions
- Apple Pay
- Receipt
01 / The problem
The queue forms at the hardware, not at the demand.
1. Limited kiosks
At peak hours, the queue concentrates around a few screens.
2. One way to interact
Not everyone is comfortable reading small text, speaking, or using a single language.
3. The accessibility gap
Help usually appears only after a person has already hit a barrier.
One QR code turns every phone into an extra ordering point. People order in parallel instead of waiting for a free kiosk.
02 / The user journey
The whole sequence, from QR code to order number.
The main interface works for everyone. The voice AI creates a separate accessible path for blind users.
Step 1: Scan the QR code
A mobile web page opens. No waiting for a kiosk.
Step 2: Choose a language
Azərbaycan dili, Русский or English. The screen is available immediately.
Step 3: Sign in
A phone number or email, where the electronic receipt will go.
Step 4: Get help if needed
After 15 seconds an audio hint plays. The voice AI is only for blind users.
Help appears here
Step 5: Answer questions
Dish, variant, size, drink, extras and pickup method.
Step 6: Review the cart
Ingredients, price, allergens and availability are visible before payment.
Step 7: Pay
Apple Pay or card, after explicit confirmation of the total.
Step 8: Get the result
Order number, status and receipt, sent to the chosen contact.
Try it
Walk through an order.
Click or use the keyboard to go through the flow. Switch to the voice path to see how the same order works as a spoken dialogue.
Concept demo, not a live ordering system. No real payments. Nothing you enter is sent anywhere.
03 / The first seconds
Fifteen seconds trigger an audio hint, not a diagnosis.
What happens in the first fifteen seconds
t = 0
The interface is open immediately
Large language options are on screen. The phone’s built-in screen reader can read them from the first moment.
t ≈ 15 s
If there is no interaction
Voice and on-screen text say: “If you can’t see the screen, say your language.” Everyone else simply keeps using the normal interface.
04 / Language and profile
Language first, then a short first sign-in.
The selected language is saved and used by the visual interface, the AI and electronic notifications.
On first use
Phone or email
One contact is enough.
Electronic receipt
Sent to the chosen contact.
Interface language
Already chosen, and it can be changed anytime.
Data is requested once. Consent and the privacy policy must be easy to understand.
Choose a language
- Azərbaycan dili
- Русский
- English
05 / Two paths
Two paths, one system.
Both paths use the same cart, the same prices and the restaurant’s live menu.
Only for blind users
Step-by-step dialogue
The AI speaks each question, listens to the answer, repeats the recognized choice, and asks to confirm the order before payment.
- Speaks each question
- Listens to the answer
- Repeats what it understood
- Asks to confirm before payment
Commands
- “Repeat”
- “Call a staff member”
Shared data source
- Live menu
- Price
- Availability
- Ingredients
- Cart
06 / Dialogue logic
The AI only asks what’s necessary.
Time of day and menu context are already known: breakfast in the morning, the current main menu during the day.
How hungry are you?
A light snack, a regular or a full meal.
Lavash or bun?
The AI offers only formats available for the chosen dish.
Which meat?
Chicken, beef, fish, or a meat-free option.
Which vegetables?
Choose the ones you want, or order without them.
Which sauce?
One of the available sauces, or no sauce.
Side and drink?
Fries, another side, and an available drink.
07 / Completion
Confirmation and payment, without losing context.
1. Summary
Order items, changes, price and pickup method.
2. Payment
Apple Pay or bank card, after confirming the amount.
3. E-receipt
By email or phone. Marketing messages can be declined.
4. Status
Order number and a clear preparation status, on screen and by voice.
08 / Expected effect
One product addresses the queue and accessibility at the same time.
Parallel orders
Every phone becomes an ordering point. Capacity is not limited by the number of kiosks.
A fully accessible path
Language, choice, payment, receipt and status are all available in one process.
Fewer repeats
When a staff member takes over, the cart and the context of the request are kept.
Scales across restaurants and languages
The same logic can work in different restaurants and language environments.
What the pilot will measure
- Time to start an order
- Completion without help
- Speech recognition errors
- Kiosk queue length
- Staff calls
No results are claimed yet. They will be confirmed through testing with real users.
For restaurants
Run a pilot in your restaurant.
A pilot tests Səssiz Sifariş with your real customers, menu and peak hours. Tell us about your restaurant and we will get back to you.
What a pilot needs
QR placement
Codes on walls, tables or the counter where customers wait.
Menu data
Your menu, prices, availability, ingredients and allergens.
Payment integration
Apple Pay and card payments through your payment provider.
What you get
Pilot data on the same metrics listed above: time to start an order, completion without help, speech recognition errors, kiosk queue length and staff calls.
Bring calm ordering to your restaurant.
One QR code, two paths, one system. Start with a pilot and measure it with real users.